Agile Network and Scanbuy Partner to Revolutionize Returns with a New Mobile Process, EcoReturn
January 12, 2015
EcoReturn® simplifies the mobile return process, leveraging Scanbuy’s patented QR Code technology and real-time consumer data analytics
Agile Network LLC, leading enterprise shipping software provider, in partnership with Scanbuy, Inc., mobile marketing solutions provider, today announced EcoReturn®, an innovative mobile process that revolutionizes returns. EcoReturn® allows consumers to simply scan a QR code located on the original shipping label to return merchandise. The mobile process delivers significant benefits to retailers, including notable savings on return shipping, relevant insights to strengthen consumer engagements, and increased opportunities for environmental stewardship. The innovative technology integrates existing carrier return processes, including UPS, FedEx, USPS, CanadaPost, DHL, and more.
“Scanbuy’s robust technology and flexibility was a perfect match for developing our new mobile returns solution,” said Jim LeRose, principal at Agile Network. “EcoReturn® is win-win: it simplifies the process for retailers while streamlining the engagements with mobile consumers.”
By scanning a QR code located strategically located within the original shipment, EcoReturn® consumers use a mobile device to execute a return in less than one minute, about five times faster than conventional methods. Beyond this, EcoReturn® creates a host of retailer benefits:
- Better customer service through increased data: Mobile consumer insights deliver personalized messaging for ongoing marketing efforts, such as language, gender, geographic location and more.
- Cost savings on return shipping: Retailers migrate from paper label based packing slips and return labels, creating substantial savings.
- Reduction of duplicate inventory: Instant merchant notification of items being returned drastically minimizes the cost of duplicate inventory.
- Positive environmental impact: EcoReturn® eliminates 100% of the waste created by the relatively obsolete, wasteful paper packing slip and unused return labels.
“EcoReturn® offers a tremendous opportunity for retailers to adapt to the mobile shopper and demonstrate environmental responsibility while improving return procedures,” said Chai Outmezguine, co-founder and acting CEO of Scanbuy.
Agile and Scanbuy will be showcasing at Retailer’s Big Show (NRF) January 11-13, 2015. For a demonstration and to learn more please visit us at Booth 1316.
About Agile Network
Agile Network is a leading provider of enterprise shipping software and transportation management solutions with more than 25 years of experience supporting more than 1,200 clients in the US, Canada, Latin America, Asia-Pacific and European Union. Learn more at www.agile-network.com.
Scanbuy is the global leader in developing mobile engagement solutions that power intelligent connections between the physical and digital world. The ScanLife suite of products consists of a cloud-based platform used by a wide variety of industries to create, manage and monitor dynamic mobile engagement campaigns. For more information, visit www.scanlife.com.